Proserv Virtual Networks Pty Limited respects information privacy. We are bound by the National Privacy Principles set out in the Privacy Act (1988). This statement is to inform you about how Proserv gather, use and protect your personal information on this site. We will usually provide additional information about the way we use your personal information when we collect it. If you have further questions, you can contact us at the email address provided on this site.
How we collect personal information
We do not usually collect personal information about you on this site without your knowledge, and we take reasonable steps to ensure all such information is collected directly from you. For example, we may ask you to provide your e-mail address, name, mailing address, or other information about yourself in order to contact us or to receive information on a particular service that we might offer. If we collect sensitive information it will usually be for the purposes of providing our products or services and, if the law requires us to, we will seek your consent to collect it. We generally do not share personal information you provide with anyone outside Proserv, but we may disclose your information to service providers, agents, contractors and strategic partners from time to time to help us to provide our products and services. If we do this we generally require these parties to protect your information the same way we do. Inparticular, we do not rent or sell mailing lists of site visitors to any third party. We aim to keep the personal information we collect from you as accurate, complete and up-to-date as possible, and we implement a number of physical and electronic measures to protect it from misuse, loss, or unauthorised use or disclosure. We will not post your e-mail address or other identifying information you have provided on our site without your consent.How to access your personal information
You have a right to access most personal information we hold about you. Please contact us to ask for access to your information of if you have a complaint concerning your information privacy.
The Internet is not a secure environment. If you use the Internet to send us any information, including your email address, it is sent at your own risk.
IP address
When you visit this site, our server logs your server’s IP address (a number which is unique to the machine through which you are connected to the Internet
– usually one of your service provider’s machines).
Proserv uses your IP address to help diagnose problems with our server, and to administer our site. Your IP address is used to gather broad demographic information. This information may only be accessed by us for the purpose of web site management and service improvement, including statistical usage analysis and systems administration purposes, but it is not given out to third parties.
Links to other sites
This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites, or for content provided by third parties in relation to your use of our site.
The operator of this site is Proserv Pty Ltd. If you have questions concerning this statement or would like more information about our approach to privacy and the way we handle personal information, please write to: support@proserv.com.au.